Welcome to simplysori.com (the “Site”), operated by Simply Sori LLC (“Company,” “we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the Site and any products, content, or features offered through the Site (collectively, the “Services”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site. We have intentionally written these Terms in plain language so they are easier to understand.

1. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last Updated” date and may provide additional notice where required by law. Changes apply going forward. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

2. Eligibility and Acceptable Use

2.1 Age Requirements

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase through the Site. Our products are intended to be purchased by adults. If you are between 13 and 18, you may use the Site only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf.

2.2 Acceptable Use Rules

You agree that you will not:

• Use the Site for any unlawful purpose.
• Interfere with or disrupt the Site or its security features.
• Upload or transmit viruses, malware, or harmful code.
• Attempt to gain unauthorized access to any part of the Site or its systems.
• Harass, bully, threaten, or harm others, or post content that is defamatory, obscene, or unlawful.
• Post content that infringes the intellectual property or privacy rights of others.
• Impersonate any person or entity, or submit false or misleading information.
• Use any robot, scraper, crawler, or automated means to access the Site except as permitted by us.
• Create accounts using false information or access another person’s account.

2.3 Termination

Company may suspend or terminate your access to the Site at any time, with or without cause, and with or without notice, in its sole discretion. Upon termination, your right to use the Site immediately ceases. Sections that by their nature should survive termination shall survive, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution.

2.4 Modification of Services

Company reserves the right to modify, suspend, or discontinue any part of the Site or Services at any time, with or without notice. Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site or Services.

3. AI, Machine Learning, and Automated Use Restrictions

You may not, and may not permit any third party to:

• Use, access, scrape, crawl, or collect any content, data, text, images, video, audio, or other material from the Site for the purpose of training, developing, testing, or improving any artificial intelligence system, machine learning model, large language model, or similar automated or algorithmic system.
• Use any automated system, software, or process (including bots, scrapers, crawlers, spiders, or data mining tools) to extract, copy, or reproduce any content or data from the Site, except as the result of standard search engine indexing or as expressly permitted by us in writing.
• Compile, aggregate, or create datasets from the Site’s content, whether for commercial or non-commercial purposes, without our prior written consent.

We expressly reserve all rights in and to our content and do not grant any license, implied or otherwise, for use of the Site or its content in connection with artificial intelligence, machine learning, or similar technologies. Any unauthorized use of the Site or its content in connection with these technologies shall be deemed a material breach of these Terms. Automated access to the Site is governed by these Terms and any robots.txt file we may publish.

4. Privacy

Your use of the Site is also governed by our Privacy Policy, incorporated herein and available at: https://www.simplysori.com/policies/privacy-policy (the “Privacy Policy”).

5. User Content and Submissions

5.1 Reviews and Public Submissions

If you submit information in public areas of the Site (such as product reviews, comments, or testimonials), that content is not confidential and may be visible to others. By submitting such content, you grant Company the license described in Section 6.6 below. You represent that you own or have permission to submit such content and that it does not violate any laws or third-party rights.

5.2 Private Communications

If you submit content privately (for example, through a contact form, email, or customer support channel), you grant Company a limited, non-exclusive license to use that content as reasonably necessary to respond, provide support, and operate the Services, subject to our Privacy Policy.

6. Intellectual Property

6.1 Company Ownership

All content on the Site, including but not limited to text, graphics, images, photographs, illustrations, designs, icons, product designs, mood boards, trademarks, service marks, trade names, logos, and the selection, coordination, arrangement, and “look and feel” of the Site, is owned by or licensed to Company or properly attributed third parties (“Site Content”). Site Content is protected by U.S. and international copyright, trademark, and other intellectual property laws. Company reserves all rights not expressly granted in these Terms.

6.2 Limited License to Access

Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Site Content solely for your personal, non-commercial use. This license does not include any right to: (a) copy, reproduce, modify, adapt, translate, or create derivative works from any Site Content; (b) distribute, publicly display, transmit, or otherwise exploit any Site Content; (c) use any Site Content for any commercial purpose; (d) remove, alter, or obscure any copyright, trademark, or other proprietary notices; or (e) use any data mining, robots, scraping, or similar data gathering or extraction methods.

6.3 Trademarks

“Simply Sori” and the Company’s logo and related names, designs, and slogans are trademarks of Company. You may not use such marks without Company’s prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners, including Beddy’s®, which is a registered trademark of its owner.

6.4 User Content License Grant

By posting or submitting any material to Company through the Site, connected communities, email, social media, or any other means (collectively, “User Content”), you represent and warrant that: (a) you are the owner of the User Content or have obtained all necessary rights, licenses, consents, and permissions to grant the license below; (b) you are at least eighteen (18) years of age; (c) the User Content does not violate any applicable law or infringe any third party’s intellectual property, privacy, publicity, or other rights; and (d) the User Content does not contain any viruses, malware, or harmful code.

You hereby grant Company, and anyone authorized by Company, a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, reproduce, modify, adapt, translate, transmit, sell, license, exploit, create derivative works from, distribute, publicly perform, and publicly display such User Content, in whole or in part, in any manner, medium, or technology now known or hereafter developed, for any purpose, including commercial and marketing purposes. You also grant Company the right to identify you as the author of your User Content by name or screen name, as Company deems appropriate, or to publish your User Content anonymously. To the extent permitted by applicable law, you irrevocably waive any “moral rights” in your User Content.

6.5 No Obligation Regarding User Content

Company has no obligation to monitor, review, store, or maintain any User Content. Company may, in its sole discretion, remove, edit, or refuse to post any User Content for any reason or no reason, without notice or liability to you.

Translation: We own our stuff—please don’t take it without asking. If you share something with us, such as a review, you’re giving us broad permission to use it. Respect creators; don’t steal.

6.6 Copyright Notice and DMCA Policy

© 2026 Simply Sori LLC. All rights reserved.

Company respects the intellectual property rights of others and will respond to valid notices of alleged copyright infringement under the Digital Millennium Copyright Act (“DMCA”). We reserve the right to remove content and to suspend or terminate the accounts of users who repeatedly infringe.

If you believe in good faith that materials on the Site infringe your copyright, you (or your agent) may send us a written notice that includes: (a) the physical or electronic signature of a person authorized to act on behalf of the owner of the copyright; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to allow us to locate it; (d) your name, address, telephone number, and email address; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the owner.

DMCA notices may be sent to: support@simplysori.com, or by mail to Simply Sori LLC, 31531 Rustling Ridge, Bulverde, TX 78163. Be aware that there can be penalties for false claims under the DMCA, and we suggest you consult a legal advisor before filing a notice.

7. Purchases, Payment, Cancellations, and Returns

7.1 Products; Built to Order

Our products are handmade and built to order. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your device’s display of any color will be accurate. Because our products are natural solid wood, slight variations in grain, color, and finish are normal and are not defects. We reserve the right to limit or refuse any order, and to correct any errors, inaccuracies, or omissions in pricing or product information, including after an order has been submitted.

7.2 Pricing and Payment

Prices are shown in U.S. dollars and are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information for all purchases. We accept the payment methods displayed at checkout, which may include major credit cards, Shop Pay, PayPal, Apple Pay, and Google Pay. Financing may be available through Affirm, which is a third-party provider subject to its own terms; Company is not responsible for Affirm’s services, decisions, or terms.

7.3 Cancellations

We gladly accept order cancellations before production begins. Because each Simply Sori product is built to order, once production has started we are unable to cancel the order. If you need to make a change or request a cancellation, please contact us as soon as possible at support@simplysori.com and we will do everything we can to help.

7.4 Returns and Refunds

Unused, unopened items in their original packaging may be returned within seven (7) days of delivery. To be eligible for a return, items must be: (a) unused and unassembled; (b) in original packaging; and (c) returned within 7 days of delivery. Because of the size and nature of our products:

• Customers are responsible for return shipping costs;
• A $125 restocking fee applies to approved returns; and
• Personalized items and custom orders are final sale and cannot be returned.

If you have questions about whether your order qualifies for a return, please reach out to us at support@simplysori.com. Our full Refund Policy is available at https://www.simplysori.com/policies/refund-policy and is incorporated into these Terms by reference.

7.5 Beddy’s® Products

Beddy’s® products follow a separate return policy managed directly through Beddy’s®. Beddy’s® products may be returned within 30 days of delivery, return shipping is free for approved Beddy’s® returns, and refunds are typically processed within approximately 5 business days after the return is received. To begin a Beddy’s® return you will need your order tracking number and zip code; contact us at support@simplysori.com or Beddy’s® directly at hello@beddys.com.

7.6 Damaged or Defective Items

Please inspect your order upon delivery. If your item arrives damaged or defective, contact us at support@simplysori.com within five (5) days of delivery with your order number and photographs of the damage and packaging so we can make it right through repair, replacement, or another appropriate remedy.

7.7 Chargebacks; Payment Disputes

If you have a billing question or believe a charge is incorrect, please contact us at support@simplysori.com first. We are committed to resolving billing issues promptly and fairly. Company reserves the right to recover any fees, costs, or administrative expenses associated with chargebacks or payment disputes to the extent permitted by law and applicable card network rules.

8. Shipping

Because every Simply Sori product is built with care, shipping timelines vary depending on our current production schedule. You can find the most up-to-date estimated shipping timeframe at checkout before placing your order.

At this time, we ship within the United States only. Orders shipping to Hawaii or Alaska require an additional $375 shipping fee; if you are located in either state, please contact us prior to ordering so we can help coordinate shipping. Shipping costs are calculated and added at checkout based on the selected method and destination.

To the extent permitted by law, risk of loss transfers to you upon delivery to the carrier. If a product is lost or damaged in transit, please see Section 7.6. Our full Shipping Policy is available at https://www.simplysori.com/policies/shipping-policy and is incorporated into these Terms by reference.

9. Product Use, Assembly, and Safety

Our products are furniture intended for household use and require assembly. You are responsible for assembling and installing our products in accordance with the instructions provided, for using appropriate hardware and wall anchoring where recommended, and for ensuring the product is suitable and safe for its intended use and environment. Furniture can pose tip-over, entrapment, or other hazards if improperly assembled, placed, or used; always follow the included instructions and any applicable safety guidance, and supervise children as appropriate. Except as expressly stated by us in writing or as required by applicable law, Company is not responsible for injury, loss, or damage arising from improper assembly, installation, modification, placement, or use of our products.

10. Disclaimers

10.1 “AS IS”

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SITE WILL BE SAFE, SECURE, ERROR-FREE, OR UNINTERRUPTED. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you, and you may have other rights that vary by jurisdiction.

10.2 Testimonials and Reviews

We may display testimonials and reviews on the Site. These reflect the experiences of individual customers, and individual results and experiences vary. Some testimonials may have been edited for length or clarity, and some personal information may have been removed to protect privacy.

10.3 Third-Party Links and Services

The Site may contain links to third-party websites or services, including our brand and fulfillment partners (such as Beddy’s® and Affirm). We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is at your own risk and subject to their terms.

10.4 Accuracy

We make reasonable efforts to keep information on this Site current, but we do not warrant that all content is accurate, complete, or up-to-date at any given time.

11. Limitation of Liability

11.1 Exclusion of Certain Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11.2 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF COMPANY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, SERVICES, OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO COMPANY FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM. This limitation applies regardless of the legal theory. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for personal injury caused by our proven negligence to the extent such limitation is prohibited by law.

11.3 Third-Party Conduct

WE DO NOT CONTROL WHAT OTHER PEOPLE OR THIRD PARTIES DO OR SAY, AND WE ARE NOT RESPONSIBLE FOR THEIR ACTIONS, CONDUCT, OR CONTENT, EVEN IF YOU ENCOUNTER THEM THROUGH THE SITE OR SERVICES.

12. Indemnification

You agree to defend, indemnify, and hold harmless Company and its owners, officers, employees, agents, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Services in violation of these Terms; (b) your violation of any applicable law or third-party rights; (c) any content you submit or post to the Site; or (d) your willful misconduct or gross negligence. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.

13. SMS/Text Message Program Terms

If you opt in to our text messaging program (for example, to receive a promotional offer or order updates), you consent to receive recurring automated marketing and transactional text messages from us at the mobile number you provide. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. You can cancel at any time by replying STOP, and reply HELP for help. We are not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages. Your participation is also subject to our Privacy Policy and any terms presented by our messaging provider at the time you opt in.

14. Arbitration and Dispute Resolution

14.1 Informal Resolution First

Before initiating any formal dispute resolution proceeding, you agree to first contact Company at support@simplysori.com and attempt to resolve the dispute informally for at least thirty (30) days.

14.2 Binding Arbitration

Except as set forth below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Comal County, Texas (or, at your election, your county of residence within the United States). The arbitrator shall apply Texas law consistent with the Federal Arbitration Act.

14.3 Class Action and Jury Trial Waiver

YOU AND COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL. YOU AND COMPANY EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party’s claims and may not preside over any form of representative or class proceeding.

14.4 Mass Arbitration Protocols

If twenty-five (25) or more similar arbitration demands are filed against Company within a 90-day period by the same law firm or coordinated group of claimants (“Mass Arbitration”), the parties shall cooperate to select a single arbitrator to resolve a bellwether batch of up to ten (10) cases; the remaining cases shall be stayed pending resolution of the bellwether cases; the parties shall then engage in a global mediation; and if mediation is unsuccessful, the remaining cases shall proceed in batches of no more than fifty (50) at a time.

14.5 Exceptions to Arbitration

Notwithstanding the foregoing, either party may: (a) bring an individual action in small-claims court if the claim qualifies; (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights; or (c) bring claims that cannot be arbitrated as a matter of law.

14.6 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to support@simplysori.com within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, email address, and a clear statement that you wish to opt out of arbitration.

14.7 Survival and Severability

This Section 14 shall survive termination of these Terms. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall be severed and may proceed in court, while all other claims shall remain subject to arbitration.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Texas. For any dispute not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Comal County, Texas. You waive any objection to such jurisdiction or venue, including on grounds of inconvenient forum.

16. Accessibility

We are committed to making our Website accessible to individuals with disabilities. Our Accessibility Statement, which describes our approach, scope, and how to request assistance or report a barrier, is available at https://www.simplysori.com/pages/accessibility and is incorporated into these Terms by reference.

17. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced herein, constitute the entire agreement between you and Company regarding the Site and Services.

Waiver. The failure of Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Assignment. Company may assign these Terms without restriction. You may not assign these Terms without Company’s prior written consent.

Force Majeure. Company shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including acts of God, natural disasters, supply-chain disruptions, labor shortages, epidemics or pandemics, power outages, or failures of third-party service providers.

Electronic Communications. By using the Site or purchasing through the Site, you consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that such communications be in writing.

Contact. Questions about these Terms may be sent to: support@simplysori.com.

Last Updated: July 18, 2026